Privacy Policy
Last update: 05/06/2025
Who We Are
Sweet Grind is a UK-based business offering coffee products, subscriptions, barista training, and merchandise.
Our website is www.sweetgrindcoffee.co.uk
You can contact us at Sweetgrindco@gmail.com
What Personal Data We Collect
We may collect the following types of personal data:
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Contact details: name, email address, phone number
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Delivery information: postal address
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Order and payment information (processed securely via third-party providers)
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Account login details (if you create one)
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Subscription preferences and order history
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Training participant names (if applicable)
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Website usage data (via analytics tools)
How We Use Your Data
We use your data to:
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Process and ship your orders
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Manage subscriptions and notify you of renewals
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Provide barista training and event services
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Respond to enquiries or customer service requests
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Send updates, offers, or newsletters (if opted in)
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Improve our website and customer experience
Sharing Your Data
We do not sell your data. We may share it with trusted service providers necessary for our operations, including:
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Payment processors (e.g. Stripe)
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Shipping couriers
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Email marketing platforms (if subscribed)
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Website hosting and analytics providers
Cookies and Tracking
We use cookies to operate our website and understand performance. You can control cookie settings in your browser preferences.
Your Rights
You have the right to:
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Access your personal data
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Request correction or deletion
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Withdraw consent or object to processing
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Request a copy of your data in a portable format
To exercise these rights, contact us at Sweetgrindco@gmail.com
Data Retention
We retain personal data only as long as necessary to fulfill our services and meet legal obligations.
Security
We implement appropriate security measures to protect your data, including encryption and access restrictions.
Changes to The Policy
We may update this Privacy Policy periodically. The most recent version will always be posted on our website.